Customer Service
Ordering Process

Dear user consult freely our jewelry.                 
Each piece has a detailed profile with photos and descriptions.                 
Can buy jewelery online or request it by contacting the jewelry.                 
The photo of the gem is by way of example. Each jewel is handmade and therefore unique characteristics. In jewelery that mount natural stones, color, tint, and inclusions of the stones vary in their nature.


We accept secure payments by credit card, PayPal and bank transfer.

Restitution jewelry

The jewel purchased can be returned within 14 days from delivery date.

  1. Make sure that the jewels are in the same condition in which you received them, placed in their packaging and complete with all the attached materials.                   
  3. Put everything in the original packaging.                   
  5. Contact Thousand Jewels, for any communication regarding the return of the goods.                   
  7. Shipping charges are your responsibility. You will need to insure the package in case of theft or loss during transport.                   
  9. Received the package, we will make sure that your jewel esattemente in the same condition in which you have been sent.                   
  11. Please note that we can only refund the returned products properly. If your return does not meet the conditions listed, we can not issue a refund and the package will be sent back.                   
  13. You will receive an email confirmation and we will contact you by telephone when we accept your return, within 3 working days from the date of delivery to our office.

Delivery jewelry

Shipping is free.               
Delivery is within 7 working days from the completion of the order.               
If changes are required delivery time is 15 working days.

Copyright © 2015 Mille Gioielli Crafts Goldsmith p.iva 08465860016. All rights reserved.
Via Carlo Alberto 41 - 10123 Torino (TO)
Creation Alfaomega